Picked my topic!
OK, so I did some searching on our wonderful library databases and I found an article in the Harvard Business Review on customer service. Since my observation paper was of customer service interactions, it makes sense that I pick a written text that deals with customer service.I've read the article, reviewed the observation data, and outlined what I am analyzing, now I just need to do the analysis.
Paper #2: Indecision 2008
OK, so now I've got something to keep me going in my linguistics class - as much as I bemoan homework at times, I feel like I am a masochist for it!Anyway, I've got my paper assignment for paper number two. With this paper I've got options, many options! One, obvious, option is to compare the text of a conversation that I observed to the text of an article and note differences in morphology and other