v6.2.3 - moving along, a point increase at a time

Informal Learning in the Workplace

One of the topics that we covered in our Knowledge Management class back in the days of the MBA was this whole concept of informal learning (or water-cooler learning) that happens day-to-day in any given workplace. In those 1 minute interactions at the watering hole you may learn something that impacts your job performance (for better or for worse) and one of the goals of KM was/is to capture such
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